Configuration
Settings
Site preferences for your condominium.
Terminology
Choose what to call the people charging at your site. This label is used across the portal.
Malls and hotels usually prefer “Customers” or “Guests”; condominiums prefer “Residents”.
Notifications
Pick the alerts your team should receive.
Charger outage alerts
Email when a charger goes offline or reports a fault
Payment events
Failed payments and settlements — delivery arrives with payments
Maintenance reminders
Scheduled service windows — delivery arrives with scheduling
Weekly performance digest
Emailed every Monday 8 AM — delivery arrives with reports
Tariffs
One unified rate applies to everyone charging at this property. Pricing is configured by the platform Super Admin — to request a change, contact the platform team.
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Team access
Who can manage this portal.
- Signed in
You
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Team management is simulated until OQ-035 ships — invitations arrive with that work